Privacy policy.
Fullk is an Islamic educational app designed for children. We are committed to protecting the privacy of children and their families.
1. Who We Are
Fullk ("we", "us", "our") provides an Islamic learning platform for children through mobile and web applications. This Privacy Policy explains how we collect, use, and protect information when you use our services.
For any privacy-related questions, contact us at: info@fullk.net
2. Information We Collect
2.1 Parent Account Information
When a parent creates an account, we collect:
Phone number (used for authentication via one-time passwords)
Display name
Language preference (English or Arabic)
2.2 Child Profile Information
Parents create profiles for their children. We collect:
Child's display name (can be a nickname)
Date of birth (used to determine appropriate content)
Avatar selection (optional)
2.3 Learning Progress Data
As children use the app, we automatically collect:
Lesson and activity completion status
Quiz scores and results
Experience points (XP) earned
Badges and rewards earned
Current progress position (for resuming lessons)
2.4 Technical Information
Device push notification tokens (for sending learning reminders and parental notifications)
Device platform type (iOS, Android, or Web)
3. How We Use Information
We use the collected information to:
Provide and personalize the learning experience for each child
Track learning progress and unlock sequential content
Award badges, XP, and rewards for achievements
Enable parents to monitor their child's learning progress
Send push notifications about learning activities and parental involvement
Maintain and improve our educational content and services
Provide customer support
4. Children's Privacy (COPPA Compliance)
We take children's privacy seriously. All child accounts are created and managed by a parent or guardian.
Children cannot create accounts on their own; a parent account is required
We do not collect personal contact information directly from children
We do not serve behavioral advertising to children
Child data is used solely for educational progress tracking
Parents can review, modify, or delete their child's information at any time by contacting us
We do not share children's personal information with third parties for commercial purposes
5. Data Storage and Security
We use Google Firebase for data storage and authentication. Data is:
Stored securely on Google Cloud infrastructure
Encrypted in transit and at rest
Protected by Firebase Security Rules that restrict access to authorized users
Cached locally on the device for offline access and synchronized when an internet connection is available
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, or destruction.
6. Data Sharing
We do not sell, trade, or rent personal information to third parties. We may share information only in the following limited circumstances:
Service Providers: We use Google Firebase for infrastructure services. Google processes data in accordance with their privacy policies.
Legal Requirements: We may disclose information when required by law or to protect the safety of our users.
7. Data Retention
We retain personal information for as long as the account remains active. When an account is deleted:
Parent account data is removed from our authentication system
Child profiles and associated learning progress data are deleted
Push notification tokens are immediately removed
To request account deletion, contact us at info@fullk.net.
8. Your Rights
Parents and guardians have the right to:
Access: Request a copy of the personal data we hold about you and your child
Correction: Update or correct inaccurate information
Deletion: Request the deletion of your account and associated data
Restriction: Request that we limit the processing of your data
Portability: Request your data in a structured, machine-readable format
To exercise any of these rights, contact us at info@fullk.net.
9. Push Notifications
We may send push notifications to remind parents about learning activities or parental involvement opportunities. You can disable push notifications at any time through your device settings.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes through the app or by other appropriate means. The "Last updated" date at the top of this page indicates when the policy was last revised.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@fullk.net